Privacy Policy

Last updated: September 30, 2026

This Privacy Policy describes how Jones & Copeland Smiles ("we", "us", or "our") collects, uses, and shares information about you when you visit our landing pages, call us, or submit a request through our appointment or contact form.

Information We Collect

When you submit a form or call the number listed on our site, we may collect your name, phone number, email address, the service or appointment you are requesting, your preferred time, and information automatically logged by our hosting provider (IP address, browser and device type, pages viewed, and referring URL).

How We Use Your Information

We use your information to respond to your request, schedule and confirm appointments, send you follow-up communication, keep records for care quality, and comply with our legal obligations. We do not sell your personal information.

Advertising and Analytics

We advertise using Google Ads. To measure and improve our ads, our landing pages use Google Tag Manager, Google Analytics, and call-tracking technology (which may substitute a tracking phone number on the page). These services may set cookies or similar identifiers. You can manage cookie preferences using the banner on our site, and you can opt out of personalized Google advertising at adssettings.google.com.

Protected Health Information

Any protected health information you share with us in the course of treatment is handled in accordance with applicable healthcare privacy laws, including HIPAA, and our office's Notice of Privacy Practices. The forms on these landing pages are for scheduling and general inquiries only and should not be used to transmit detailed medical history.

How We Share Information

We share information only with service providers who help us operate (call tracking, hosting, email, scheduling, and CRM), with Google for ad measurement, and with others when required by law.

Data Retention and Your Rights

We keep form submissions and call records for as long as reasonably necessary to provide care and meet our legal and accounting obligations. Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of certain uses. California residents have rights under the CCPA/CPRA, including the right to know, delete, and opt out of any "sale" or "sharing" of personal information; we do not sell personal information. To make a request, contact us below.

Children

We provide dental care to patients of all ages, but these landing pages are intended to be used by adults (such as a parent or guardian) to request appointments.

Changes to This Policy

We may update this policy from time to time. When we do, we will update the "Last updated" date above.

Contact Us

To exercise your privacy rights or ask a question about this policy, contact us: